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CUSTOMER SERVICE · OPERATORS ARE STANDING BY

SupportMomma is on line one. Doug is on line two.

How to get help

  1. From inside the app. Big Barry's comes through TestFlight, so you can send feedback straight from the app: take a screenshot and tap Share Beta Feedback, or open the TestFlight app, choose Big Barry's and tap Send Beta Feedback. Say what you did and what went wrong. The screenshot helps a lot.
  2. Ask the person who invited you. They run Big Barry's, and they can fix your account, your invite or your daily limit.

Common questions

I don't have an invite code.
Then it's not your lot yet. Big Barry's is invite-only. Ask the person who told you about it; they can ask for a TestFlight invitation and an invite code for you.
MAKE IT! says Momma cut me off.
You reached your daily limit. Momma's Office shows what you spent today. The limit resets at midnight UTC. If you need a higher one, ask the person who invited you.
Where did my new pictures go?
Pictures you don't keep move to the Clearance Bin after 3 days. Open the bin and rescue them within 3 more days, or they are deleted. To keep a picture for good, tap KEEP, favorite it, send it or share it.
My pictures don't show on my other device.
Sign in with the same Apple ID on both. Your lot syncs when the app opens and a few seconds after something changes. Check that both devices are online.
Where is the iMessage app on my Mac?
Apple does not allow it in Mac apps, so it is on iPhone and iPad only. On the Mac, right-click Barry in the menu bar, pick a picture under FRESH OFF THE LOT to copy it, and paste it into Messages.
How do I change the Mac hotkey?
Right-click Barry in the menu bar and choose Change Hotkey…. The default is ⌃⌥⌘B.
The radio is silent.
K-BARRY starts only when you tap play: in the app, on Barry's head on the Mac, or with the Play K-BARRY control. Sound effects follow your silent switch, and each sound has its own switch in Momma's Office.
My widget shows the same kind of picture.
Touch and hold the widget, choose Edit Widget, and change Show, Change every or Barry dressing.
How do I delete my account?
Open Momma's Office and tap DELETE ACCOUNT. Every picture is deleted. The privacy policy says exactly what happens.